STATEMENT OF USER PRIVACY
Otis Elevator Company ("OTIS") has created with Otis.com a web-site that is designed solely with its customers in mind, whether they be building owners, building managers, architects or any other person with whom OTIS does business. As such, Otis.com is intended to be user friendly and crafted to the specific needs and desires of each individual user. In order to accomplish this customization, it is important for you, our customer, to understand that we will need to capture certain information from you and that we will endeavor to protect all information and data supplied to us. This Statement of User Privacy and its attached Terms and Conditions of Use describe the information collected by Otis.com, our use of that information, and the terms and conditions of your use of this site. We encourage you to read both of these documents carefully before using this site. If you have any comments or questions, or there are other things we can do to maximize the value of this site to you, please contact us via email at
www.Otis.com
This Statement of User Privacy applies only to personal data collected during visits to this web site. It does not apply to personal data collected offline or manually processed data.
In General
OTIS uses the information voluntarily given by users to enhance users’ experience in the site, to provide interactive or personalized elements on the site and to better prepare future content based on the interests of users. OTIS collects non-personally identifiable information to measure the number of visits to our site and to determine which areas of the site users find useful based upon the amount of traffic to particular areas. OTIS monitors user traffic patterns throughout the site according to a user’s domain name, browser type, and date and time of access, pages viewed, etc.
Personal information is used to respond to inquiries, allow access to specific areas of the site, or access particular accounts, or to customize the site based upon your interests. OTIS will not provide email addresses or other customer information to any organization or partner not associated with OTIS. In some instances, OTIS may provide links to other organizations. OTIS does not control such third-party organizations or sites, and cannot be responsible for the content or the privacy practices employed by other organizations or sites.
Information Gathered
OTIS has designed its web site so that users can visit without identifying themselves or revealing any personal information unless they choose to do so. Visitors to our web site are asked to provide personal information if they want to access eService or eDirect applications, register for other reasons and/or sent an email to OTIS. A user that chooses not to provide OTIS with personal information can still access certain portions of our web site.
Use of Information.
OTIS gathers three types of information about users: (1) data gathered through tracking information derived mainly by tallying page views throughout the site; (2) data that users provide when registering as a particular individual; and (3) data that users provide when registering for access to particular accounts with OTIS. Once you register with Otis.com or have been assigned a specific identification code to access your accounts, we may request that you provide certain information. Our purpose in collecting this information is to provide customized services and content that are relevant to your specific needs and interests.
During site registration, we may request your name, address, postal code, email address, phone number and a general description of your business (e.g. architect, building owner, maintenance customer). In addition to the information noted above, at other times during your use of this site, such as when you access personal data or information, or make a purchase, we may request more detailed and specific information, such as financial data or details regarding a planned project. OTIS may use the information that you provide at registration to communicate with you regarding (i) new and modified products and services offered by OTIS or (ii) special offers made available by OTIS. You may choose to opt out of receiving such communications from OTIS by sending an email to contact@otis-elevator.com or checking the opt-out option provided at registration. OTIS may use the information that you provide at registration to communicate with you regarding (i) new and modified products and services offered by OTIS or (ii) special offers made available by OTIS. You may choose to opt out of receiving such communications from OTIS by sending an email to contact@otis-elevator.com or checking the opt-out option provided at registration.
Access to Information.
Portions of Otis.com are password protected so that only you have access to this information, except as necessary for OTIS, or its employees or affiliates, to provide the offered services. However, please be aware that Otis partners or contractors may have access to your information to perform certain site or database support and maintenance tasks. OTIS requires these partners and contractors to provide the same level of privacy protection as OTIS. By submitting your personal data you agree to the disclosure of your information to OTIS’ employees, affiliated organizations or partners and contractors for the purpose described above. OTIS will not otherwise share personal information collected from you with third parties without your consent, unless required by law. Please note that OTIS will, under certain circumstances permitted or required by law or court order, to collect, use and/or disclose personal information collected online pursuant to procedures that do not require giving notice or providing other privacy protections (for example, in connection with law enforcement investigations).
Links to Other Sites.
During certain uses of the site, you may be linked to a site or product provided by a third party. If you submit information to OTIS to access or purchase any third party’s product or services which are linked to the Otis.com site, we may need to share this information with those parties so that they may process your request, and supply the product or services that you ordered. OTIS does not control such third-party organizations, and cannot be responsible for the products and services or the privacy practices employed by other organizations.
Cookies
OTIS may use cookies as a part of offering personalized service on this site. Cookies are small text files sent to and stored on users’ computers that allow web sites, such as Otis.com, to recognize repeat users, facilitate users’ access to sites, and allow sites to compile aggregate data that will allow content improvements. Cookies do not damage users’ computers or files. We use cookies so that we can offer you information and services which are customized to your interests and needs.
If users do not want cookies to be accessible by OTIS, most browser programs allow users to deny or disable the use of cookies. Please note, however, that cookies may be necessary for the Otis.com site to operate properly or for certain functionality.
Correcting, Changing or Deleting Information
OTIS allows users to review, update, correct, change, or delete information submitted to OTIS. If you choose to delete information, OTIS will use reasonable efforts to remove your personal information from the OTIS files. To protect the user’s privacy and security, OTIS will also take reasonable steps to verify the user’s identity before granting access. To access, change, or delete your personal information, to report problems with the site, to ask questions or to raise concerns send an email to OTIS through www.Otis.com or via contact@otis-elevator.com. You may also access and modify or correct you personal information in a self-service manner on the Otis.com registration site.
Any personal information collected online regarding a user that has not accessed Otis.com for a period of more than 2 years will be automatically deleted from our files.
Please note that while we will assist you in protecting your personal information, it is up to you to protect your password and access to this site.
Security and Integrity
OTIS is committed to ensuring the security and integrity of gathered information about users. OTIS has adopted reasonable physical, electronic and managerial procedures to safeguard the personal information that users provide online. These procedures protect the information against unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help ensure the information is accurate and used properly. However, due to the nature of Internet communications, we cannot guarantee or warrant that your transmission is secure. Also, we strongly recommend that you not disclose your password to anyone.
Children
Although OTIS’ web site is not directed at children, OTIS is committed to complying with all applicable laws and requirements, such as the Children’s Online Privacy Protection Act. OTIS does not knowingly collect information from children under the age of 13. If OTIS learns that personal information relating to a child under the age of 13 has been provided, OTIS will delete that information from its systems.
Periodic Changes
As Otis.com expands and improves this site, and its related products and services, we will endeavor to refresh this policy. We encourage you to refer to this policy on a regular basis for updates to the policy. This policy will be modified from time to time without prior notice to its users.
Acceptance of OTIS’ Privacy Practices
By using this web site, you signify your acceptance of this Statement of User Privacy, and you adhere to the terms and conditions posted on the web site. If you do not agree with any of these terms, please do not use this site or submit any personal information.
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TERMS AND CONDITIONS OF USE
Limited License
Subject to the terms and conditions set forth herein and all applicable local laws and regulations, Otis grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this site and attendant materials. This authorization is not a transfer of title to the site and materials contained herein and is subject to the following restrictions: (1) you must retain, on all copies of the site and materials, all copyright and other proprietary notices; and (2) you may not modify the site or materials in any way or reproduce or publicly display, perform or distribute or otherwise use the site and materials for any public or commercial purpose, except as otherwise specifically permitted herein.
Disclaimer
The information presented on this website is for informational purposes only. Otis provides this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents.
Otis disclaims all such representations and warranties, whether express or implied, including, but not limited to, the warranties of merchantability and fitness for a particular purpose.
In addition, Otis does not represent or warrant that the information accessible via this site is accurate, complete or current.
Changes
All content contained herein is subject to change without notice. Otis reserves the right to change or modify the terms and conditions applicable to the use of this site at any time without notice. Any use of the site after such change or modification shall be deemed to constitute acceptance by you of such changes, modifications, additions, or deletions.
Otis may terminate, change, suspend or discontinue any aspect of the site, including the availability of any features of the site, at any time. Otis may also impose limits on certain features and services or restrict your access to parts of the site without notice or liability.
Hyperlinks
Certain links provided on this site will launch Internet sites that are not under the control of Otis. Otis provides these outside links solely as a convenience to its users and the provision of any such link is not an endorsement by Otis of that site or any of the contents, products, or services contained or offered therein. Accordingly, Otis makes no representations or warranties whatsoever concerning availability of or content, including sub-links, found on those sites.
When registering for, ordering or purchasing products or services from any party which is linked to this site, you will be entering into an agreement with that third party and not with Otis. In these cases, you should review and understand the terms and conditions posted by such third party and its privacy policy before you register, order or purchase. Except to the extent specifically stated herein, the privacy policy and terms of use stated by Otis herein will not apply. Otis is committed to linking with companies that share our privacy concerns. However, we cannot and do not control the way these parties use or collect information or operate their businesses.
When you link to another party’s site, you should be aware that those companies may use cookies or other means to collect information about you. In this case, the Otis.com privacy policy and terms will not apply.
Submissions
By submitting information and material to Otis, whether via email or otherwise, including, but not limited to, feedback, questions, comments, suggestions, ideas, graphics or computer files of any type, you thereby expressly grant, or warrant, that the owner of such material has expressly granted Otis a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now known or hereafter developed, subject to the Otis.com Statement of User Privacy.
Limitation of Liability
Neither Otis nor any of its subsidiaries, employees, or other representatives shall be liable for damages arising out of or in connection with the use of this site. Under no circumstances shall Otis have any liability for any consequential, incidental, indirect, special, or punitive damages or costs, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of goodwill, loss of or damage to property, and any claims of third parties, arising out of or in connection with the use, copying, or display of this site or its contents or any linked website, regardless of whether Otis has been advised, knew, or should have known of the possibility thereof.
International Users and Jurisdiction
This site is maintained and controlled by Otis in the State of Connecticut, United States of America. Otis makes no representation that materials on this site are appropriate or available for use at other locations outside of the United States and access to this site from territories where this site’s contents are illegal is prohibited. If you access this site from locations outside the United States, you are responsible for compliance with all local laws. The laws of the State of Connecticut shall govern the content and use of this site, without giving effect to any of the conflict of law principles or rules thereof.
Copyright and Trademark
All title, copyright and all and any other intellectual property rights in the site and any modifications of them, including but not limited to website design, text, graphics, and the selection and arrangement thereof, are the property of Otis and are Copyright © 1999, 2000 Otis Elevator Company. All rights reserved. Any text or images bearing the symbols ™, SM or ® are trademarks or registered trademarks and are used herein by permission of their respective owners.